We want you to love your jewelry for a long time and take great care when processing and handling your orders. In stock items will be shipped out within 3 business days. Some of our pieces are “made to order”; if this is the case, it will be indicated in the product listing. This means your purchase is being created especially for you and you should not expect your jewel for 3-4 weeks from your purchase date. If for some reason an item is out of stock, we will contact you immediately so we can decide how you would like us to proceed.