shipping + handling
PLEASE BE AWARE THAT THE BUYER IS RESPONSIBLE FOR ALL CUSTOMS FEES FROM THEIR OWN COUNTRY. I CANNOT BE RESPONSIBLE FOR ANOTHER COUNTRY'S FEES OR POLICIES.
PLEASE BE AWARE THAT DELAYS CAN OCCUR. ESPECIALLY WITH INTERNATIONAL PURCHASES. IF YOUR PARCELS' ARRIVAL IS TIME SENSITIVE, I WOULD APPRECIATE YOUR LETTING ME KNOW PRIOR TO PURCHASE, AS THERE IS A POSSIBILITY ALTERNATE SHIPPING ARRANGEMENTS MAY BE REQUIRED.
Claims filing timelines: For lost parcels you must wait 21 days for Domestic (US) and 45 days for International locations, except for Italy which requires 60 days.
Damage claims can be filed immediately. Claims must be filed no later than 90 days from the shipment date. Please contact me if a package has not arrived within these time frames.
We accept payment via the SHOPIFY portal.
All orders from outside the state of Vermont, there is no sales tax. For items shipped within the state, 7% will be added at checkout.